FAQs
YES! Free candle shipping will automatically be applied to domestic orders of $99 or more. Simply add $99 or more to your cart and you will see the discount while checking out. Apparel shipping is calculated separately at checkout.
Most candle orders ship within 1-3 days assuming the items were in stock, there were no changes to the order, and depending on shipping service selected during checkout if applicable. In the event there may be a particular delay do to unforeseen circumstances we will reach out.
Clothing and apparel orders typically ship within 5-7 business days. Each garment is produced once the order has been placed. It is then fulfilled and shipped by our apparel partner from their facility.
Candles may discolor or fade when they are exposed to intense light for extended periods as well if stored in warm or humid areas. We do not recommend displaying your candles for long periods in direct sunlight, fluorescent lighting or other strong illumination. Wax will soften in temperatures over 80 degrees Fahrenheit. Store your candles in a cool, dry place if they will be stored for an extended period of time.
For the most part yes, but of course it depends. You should trim the wick when it needs trimmed. If you see a carbon mushroom on top the wick, it definitely should be trimmed, or if the wick seems very long. When trimming, you really should trim the wick to 1/4" before lighting your candle. Or, at any point your flame is getting too large and you are seeing smoke or suit, simply extinguish the flame, trim and re-light.
If you do not keep your wick trimmed, problems can occur. Wicks of all candles can "mushroom" at the top which can lead to excessive flickering, smoke, and/or soot. Keeping your wick trimmed also makes your candle safer and last longer. Additionally, it can prevent your wick from curling back into the wax - wish is mainly a problem with non-cored wicks.
